Relook at your customer service

Back in 2008 I was in a local store in Ottawa, Canada looking to buy a specific product. After few minutes of search a gentleman from the store approached to...

Be a human at work not a robot.

I am almost bumping on to this phrase Citizen Developer all the time I read something about Intelligent Automation. However, I have not shown much interest in the topic as...

Relieve or Enable!

When we look for a change in the current ways of working, it should either relieve people from the current work that does not use much of human intelligence or...